Toolkit Table of Contents

UCSF Resources

  • Office of Disability Access and Inclusion – Ensures that UCSF is an accessible and inclusive place for people with disabilities to work, learn, visit, and receive healthcare. ODAI provides education and training opportunities that heighten awareness around disability and facilitates disability cultural programming and events.
  • UCSF Digital Accessibility – Provides resources for UCSF staff, faculty, and learners to produce accessible digital content and communications.
  • Student Disability Services (SDS) – Serves, supports, and empowers UCSF students with disabilities by ensuring equitable access to participate in all areas of the university experience fully and holistically.
  • Disability Management Services (DMS) – Assists staff, faculty, residents, and postdoctoral scholars with disabilities and medical conditions with workplace supports and/or reasonable accommodations.
  • UCSF Digital Accessibility Events (IT) – Monthly events for learning and coaching on digital accessibility.

Glossary of Terms

Accessible seating

Reserved seating for people with a wide range of disabilities including wheelchair or mobility-device users. Accessible seating may also include seating for people who are D/deaf, hard of hearing, to provide a line of sight to an American Sign Language (ASL) interpreter or to CART real-time captioning or meet other seating needs.

Accommodation statement

In all publicity and pre-registration materials, it is essential to include an Accommodation statement that invites participants with disabilities to request accommodations. An Accommodation statement includes the following details: person to contact to request an accommodation as soon as possible (i.e., Event Accessibility Contact), email/phone number of the accessibility contact).

Alternative text (alt text)

Alt text is an essential part of web accessibility. Alt text is a short (150 characters or less) written description that describes the visual content of an image for people who use screen-reader software.

Assistive technology (AT)

Assistive Technology (AT) refers to the materials, equipment, tools, objects, devices, and strategies that allow individuals to live with greater independence. Specific examples of assistive technology include screen readers, hearing aids, specialized mice and keyboards, and Braille notetakers.

Audio description (AD)

Audio description (AD) refers to a secondary audio track that will give people who are blind and low-vision access to visual content on the screen. When available, visual description should be included in any transcript of a video. Audio description is required when important information is visually shown on the screen that cannot be observed by low vision or blind individual.

Communication access real-time translation (CART)

CART is an acronym for Communication Access Real-time Transcription. CART is a service in which a human captioner listens to speech and other sounds and translates all speech and relevant sounds to text in real-time, which is usually projected onto a screen or available via an internet link.

D/deaf

In Deaf culture, people use two different spellings of the word deaf: Big "D" Deaf, in which a person identifies as a member of the Deaf community. Small "d" deaf, for a person who is deaf but doesn't identify as part of the Deaf community. This toolkit includes both spellings to acknowledge the diversity of preferences and identities.

Event accessibility contact

A person on your event planning team designated to address accessibility questions before, during, and after the event. The Accessibility contact is responsible for responding to requests for accommodations and facilitating accessibility logistics for the event.

Plain language

Plain language writing is an essential aspect of accessibility. Its purpose is to make important information and ideas more accessible to people with intellectual and developmental disabilities, and those with disabilities that affect reading, comprehension, and cognition. It also helps people for whom English is a second language.

Sans serif font

A category of typefaces that do not use serifs, which are small lines at the ends of characters. Examples of sans serif fonts include Verdana, Arial, Helvetica, Trebuchet MS, Calibri or Tahoma.

Screen reader

A screen reader is a form of assistive technology that renders text and image content as speech or Braille output. Screen readers are used by a wide range of people including those who are blind, low vision, have learning disabilities, brain injuries, and more. JAWS and NVDA are examples of screen readers.

Sensory-inclusive spaces

Sensory-inclusive spaces are spaces designed to make the environment accessible to as many people as possible from a sensory standpoint. Sensory-inclusive spaces encompass spaces that are calming to the senses and spaces that allow for the regulation of exposure to lighting, sounds, visual, and other stimuli to meet various needs. These spaces can empower people with cognitive and other disabilities and those who are neurodivergent to fully participate and engage with physical spaces.

Sign language interpreter

A sign language interpreter is a highly skilled professional who facilitates communication between hearing individuals and Deaf/deaf or hard-of-hearing individuals. Sign language interpreters often work in pairs or small groups for long events to allow for periods of rest and to support the other interpreter in case something is missed.


Acknowledgments

The UCSF Toolkit for Accessible Events was made possible thanks to the efforts of the Office of Disability Access and Inclusion (ODAI) in the Office of Diversity and Outreach (ODO), the Committee on Disability Inclusion (CDI), and the many UCSF staff who served as instrumental resources during the planning process. Many thanks to the UCSF staff, learners, and faculty who contributed their expertise:

Contributors
  • Cecile Puretz, Assistant Director, Disability Access and Inclusion, Office of Disability Access and Inclusion (ODAI).
  • Elise Armstrong, Assistant Clinical Professor UCSF Department of Physical Therapy and Rehabilitation Science, Co-chair of Committee on Disability Inclusion.
  • Jill Wolters, Digital Accessibility Program Manager (IT).
  • Judy Daniel, Content Program Manager for UCSF Web Services.
  • Kristin Amlie, Manager, Ergonomics & Human Factors Program, member of Committee on Disability Inclusion.
  • Kyle Van Aucker, Senior Video Producer/Director in Educational Technology Services (ETS).
  • Maggie Beers, Associate Chief Information Officer (CIO) for Education, Information, Technology Services.
  • Michelle Heckle, Division Commander Homeland Security for UC Police Department (UCPD), member of Committee on Disability Inclusion.
  • Tim Montgomery, Director of Student Disability Services (SDS), member of Committee on Disability Inclusion.
  • Wendy Tobias, Chief Accessibility and Inclusion Officer, member of Committee on Disability Inclusion

Finally, we wish to extend gratitude to Dr. Renée Navarro, Vice Chancellor of Diversity and Outreach and Chief Diversity Officer in the Office of Diversity and Outreach (ODO), and Dr. Wendy Tobias, Chief Accessibility and Inclusion Officer and ADA Coordinator, for their unwavering commitment to advancing disability access and inclusion at University of California, San Francisco.


Works Cited

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https://adata.org/guide/planning-guide-making-temporary-events-accessible-people-disabilities

Beitiks, E. S. (2020, October 12). Longmore Institute: Ensuring access in the time of covid-19. Google.
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Berne, P. (2017, January 24). Access suggestions for a public event. Sins Invalid.
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Brown, L. X. Z. (2020). Ableism/language. Autistic Hoya - A blog by Lydia X. Z. Brown (2011-2020).
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City of New York. (2018, May 17). Accessible documents and presentations guide. City of New York.
https://blueprint.cityofnewyork.us/wp-content/uploads/2018/05/Toolkit-Accessible-Documents-and-Presentations.pdf

Disability Cultural Center, University of Illinois Chicago (UIC). (n.d.). UIC Accessible Online Events Guide. Accessibility Resources & Guides.
https://dcc.uic.edu/resources/accessibility-resources-guides/

East Bay Meditation Center (EBMC). (n.d.). 3 steps to organizing a fragrance free event.
https://eastbaymeditation.org/wp-content/uploads/2015/05/3-STEPS-TO-ORGANIZING-A-FRAGRANCE-FREE-EVENT.pdf

Harvard University Disability Resources. (n.d.). Planning Accessible Meetings and Events.
https://accessibility.harvard.edu/At-Event

Ho, S. H., Mingus, M., & Wong, A. (2018). Access is love. Disability & Intersectionality Summit.
https://www.disabilityintersectionalitysummit.com/access-is-love/

Rooted in Rights. (2020, April). How to make your Virtual Meetings and Events Accessible to the Disability Community.
https://rootedinrights.org/how-to-make-your-virtual-meetings-and- events-accessible-to-the-disability-community/

San Francisco Mayor's Office on Disability. (n.d.). Planning Accessible Meetings for in-person, virtual, and hybrid meetings.
https://sf.gov/information/planning-accessible-meetings 

San Francisco State University. Disability Programs and Resource Center. (n.d.). Planning Accessible Events.
https://access.sfsu.edu/accessible-events  

San Francisco State University. (n.d.). Universal Design for Instruction and Learning.
https://myusf.usfca.edu/sds/resources/accessibility-toolkit/universal-design-for-instruction-and-learning

Showing Up for Racial Justice (SURJ). (2022, May 4). Resources: Disability and Access.
https://surj.org/resources/disability-and-access/

Stanford University. (n.d.). How to: Assign a captioner in Zoom. Office of Accessible Education.
https://oae.stanford.edu/faculty-teaching-staff/captioning-classroom/assign-captioner

University of California, Berkeley. (n.d.). Digital Accessibility. Berkeley Digital Accessibility.
https://dap.berkeley.edu/home

Web Accessibility Initiative (WAI). (n.d.). Making events accessible - checklist for meetings, conferences, training, and presentations that are remote/virtual, in-person, or hybrid.
https://www.w3.org/WAI/teach-advocate/accessible-presentations/#participants-and-speakers-during-the-meeting-or-presentation

WebAIM. (n.d.). Contrast and color accessibility understanding WCAG 2 contrast and color requirements.
https://webaim.org/articles/contrast/