Grievances | Disability Resources

Please refer to the list below to determine the fastest way to resolve access barriers and review grievance policies and procedures. Procedures vary dependent upon constituency group and barrier type.

For more information, please contact Deborah Ohiomoba, Interim ADA Coordinator, by emailing [email protected] or please call 415.770.4540.

Digital Accessibility

UCSF is committed to providing an online environment that is accessible to everyone, including individuals with visual, auditory, motor or cognitive disabilities. Improving accessibility benefits all of us by helping to improve Search Engine Optimization (SEO), future-proof content and promote a model of inclusivity.
If you cannot access a UCSF website, PDF posted on a UCSF website, or web application content features due to a disability, please report a digital accessibility issue
UCSF MyChart Access Barriers: contact MyChart Customer Service (415) 514-6000.

General Accessibility

Students: Contact Student Disability Services Grievance Webpage.
Employees:
- Employees may choose to contact Disability Management Services (DMS) to speak informally with the assigned Disability Analyst or request to meet with the DMS Director by emailing [email protected].
- Employees may also consult with the Interim ADA Coordinator, Deborah Ohiomoba, [email protected] to discuss potential informal solutions which may include working with the employee's supervisor and DMS, or to discuss the accommodations process in general with the employee.
- *Please note the Interim ADA Coordinator is not designated by the UC as a confidential resource.
- Employees may speak to the UCSF Office of The Ombuds, UCSF CARE Program, and/or the Faculty and Staff Assistance Program to discuss issues confidentially.
- St. Francis/St. Mary’s may speak to UCSF Office of The Ombuds, UCSF CARE Program, and/or the hospital Employee Assistance Program 888-719-5924 OR SFMH.Lyrahealth.com.
- Employees may file a formal complaint with The Office for Prevention of Harassment and Discrimination.
Patients and Companions
- Resources for patients and the public, visit Patient Relations
- School of Dentistry Clinic Patients: Contact: Email [email protected]; Phone (415) 502-5800.
Guests
- For event accessibility, guests may contact the event coordinator if available, otherwise please contact Assistant Director, Disability Resource Center by emailing [email protected].
- File a complaint with Office for the Prevention of Harassment and Discrimination.

Facilities, Physical Access Barriers and Transportation Requests

Facilities, Physical Access Barriers and Transportation Requests: Contact Campus and Health Facility Resources
Students: Contact Student Disability Services.
Employees: Contact Disability Management Services at (415) 476-2621.
Patients and Companions: Contact Patient Relations.
School of Dentistry Clinic Patients: Contact: Email [email protected]; Phone (415) 502-5800.
Guests: Contact Interim ADA Coordinator, Deborah Ohiomoba, Email [email protected].

For additional barrier reporting information or to file a complaint: File a grievance or complaint